join us …THE CHRYSALIS JOURNEY HEALING EXPERIENCE AND BOOK LAUNCH 
~YOUR ACTIVATION AWAITS ~ OCTOBER 4TH FROM 2 TO 7PM ET~

Privacy Policy

Vickie Menendez is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect to how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include: names, addresses, email addresses, phone numbers, and other contact details.

This Personal Information is collected in a variety of ways including: correspondence, email, our website www.vickiemenendez.com, publicly available sources, cookies, and third parties. We do not guarantee the privacy practices of any authorised third-party websites that may be linked on our site.

We collect your Personal Information primarily to provide our services, share updates, respond to inquiries, and for marketing purposes. We may also use your Personal Information for closely related secondary purposes that you would reasonably expect. You may unsubscribe from our marketing communications at any time by contacting us in writing.

When collecting Personal Information, we will where appropriate and possible explain why we are collecting the information and how it will be used.

Sensitive Information

Sensitive Information is defined in the Privacy Act and includes information such as your racial or ethnic origin, political opinions, religious beliefs, membership of a trade or professional association, criminal records, or health information.

We only use sensitive information:

  • For the primary purpose for which it was obtained

  • For a directly related secondary purpose

  • With your consent; or

  • When required or authorised by law.

Third Parties

Where practical, we collect your Personal Information directly from you. However, we may also receive information from third parties. If so, we will take reasonable steps to ensure you are made aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in circumstances including:

  • Where you have consented to the use or disclosure; and

  • Where required or authorised by law.

Security of Personal Information

We store your Personal Information in a way that reasonably protects it from misuse, loss, and unauthorised access, modification or disclosure.

When we no longer need your Personal Information for its original purpose, we will take reasonable steps to destroy or permanently de-identify it. However, records may be kept for a minimum of 7 years if required for legal or operational purposes.

Access to your Personal Information

You may request access to the Personal Information we hold about you and request corrections if necessary, subject to some exceptions. If you wish to do so, please contact us in writing.

We do not charge a fee for access requests, but may charge a reasonable fee for providing a copy.

To protect your information, we may ask you to verify your identity before we release any data.

Maintaining the Quality of your Personal Information

We are committed to ensuring your Personal Information is accurate, complete, and up-to-date. If you believe the information we hold is incorrect or outdated, please notify us as soon as possible so we can make necessary changes.

Policy Updates

This Privacy Policy may change from time to time and will always be available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions or concerns about our Privacy Policy, please contact us at:

📧 info@vickiemenendez.com